Managing client expectations in a post AI world (Professional Skills)

Speakers:   Zoë Durand, Mediator/Lawyer - Mediation Answers and Andrew Smiles, Corporate Lawyer

About the webinar: 

Why unlimited information has increased the need for judgment and discernment?  Clients have ChatGPT and some clients now approach lawyers with the attitude of, so what are they paying lawyers for?

As AI transforms access to legal information, lawyers are facing new challenges around client expectations, perceived value, pricing, confidentiality and trust. In this interactive session, Andrew Smiles (corporate and commercial) and Zoë Durand (family law) explore how the lawyer-client relationship is evolving since AI and why judgment, strategy and human insight may become the profession's most valuable assets.

If you've ever heard a client say "ChatGPT said something different" or "Can't AI do that?",  this session is for you.